Customer Survey

Thank you for taking the time to fill out our brief Customer Survey. It’s your feedback that helps us provide you with better services. As a token of our appreciation, all new customers who complete the survey below will receive a free system tune-up one year after your installation.

Note: All bold fields are required.

Name:
Address (where installation was performed):

1. Did we show up on time?	Yes	No

2. Were our Installers courteous?	Yes	No

3. Did we clean up after the work was completed?	Yes	No

4. Did our Comfort Specialist explain the operation and maintenance of the equipment to your satisfaction?	Yes	No

5. Did our Comfort Specialist perform a Heat Load Calculation when we visited your home to evaluate your system?	Yes	No

6. Did our Comfort Specialist offer you the following?
Indoor Air Quality Products	Yes	No
Extended Warranty	Yes	No
Planned Maintenance Contract	Yes	No

7. Did we conduct a post-installation start-up and address your questions?	Yes	No

8. How did you hear about Merritt Island Air & Heat?


9. Would you recommend our company to others?	Yes	No

10. Do we need to come back for any reason?	Yes	No

11. If yes, please explain what needs to be done:

625 Cypress Drive, Merritt Island, Florida 32952
Merritt Island: (321) 452-5665
Melbourne: (321) 722-0822
Toll Free: (800) 452-5676

License #CAC058007

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